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Incident Report for Confluent Cloud

Resolved

This incident has been resolved.

Posted Sep 14, 2020 - 22:39 UTC

Update

We are continuing to monitor for any further issues.

Posted Sep 10, 2020 - 18:13 UTC

Update

We are experiencing intermittent login failures in our Support Portal (support.confluent.io) due to an inadvertent change to our DNS records. We are actively working on remediating. Because the failures are intermittent we recommend that impacted customers either retry logging in until they succeed, or file support requests via our email channel support@confluent.io

Posted Sep 10, 2020 - 17:49 UTC

Update

We are continuing to monitor for any further issues.

Posted Sep 10, 2020 - 17:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 10, 2020 - 03:03 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 10, 2020 - 02:51 UTC

Investigating

We are currently investigating this issue.

Posted Sep 10, 2020 - 02:22 UTC