Resolved -
We have fully recovered and operational now.
Feb 14, 02:29 UTC
Monitoring -
We have mostly recovered at this time except for 3 clusters that still have some partial impact.
Update from the underlying cloud service provider side:
We are continuing to see recovery for error rates and latencies for multiple AWS Services in the EU-NORTH-1 Region. We are monitoring the network and as we work towards full recovery, some requests may continue to timeout or be throttled. We recommend customers retry failed requests where possible. We will continue to provide additional information as we have it, or within the next 60 minutes.
Feb 14, 01:34 UTC
Update -
We are currently experiencing partial unavailability in the AWS EU-NORTH-1 region, affecting a single Availability Zone (AZ). Some customer workloads may be impacted partially in terms of availability and performance. Some clusters remain operational and can process client workloads on certain brokers. However, external network connectivity issues have been detected. Our automation systems are demoting affected brokers in the impacted AZ to mitigate the issue. Further updates will be provided as we work towards resolution.
Feb 14, 00:51 UTC
Update -
We have limited the impact to a single availability zone (AZ) thats partially unavailable. Clusters in this AZ are able to process client workloads on some kafka brokers.
Feb 14, 00:11 UTC
Update -
We are continuing to investigate this issue.
Feb 14, 00:01 UTC
Investigating -
We are having connectivity issues in AWS eu-north-1. Customers may experience availability issues.
Feb 13, 23:43 UTC