Subset of customers experiencing outage in our public facing AWS us-west-2 cluster

Incident Report for Confluent Cloud

Resolved

This incident has been resolved.

Posted Dec 19, 2019 - 07:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 19, 2019 - 06:46 UTC

Update

We are continuing to actively work the problem and implement a fix.

Posted Dec 19, 2019 - 06:30 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 19, 2019 - 04:23 UTC

Investigating

A subset of customers in AWS US West 2 may be experiencing degraded performance, network drops, or timeouts when connecting. We are investigating.

Posted Dec 19, 2019 - 03:11 UTC