We have received confirmation from our third-party service partner that the issue has been resolved.
Posted Oct 30, 2023 - 21:49 UTC
Update
The incident appears to have recovered. The root cause is an outage from a third-party dependency used in our user account sign-up and sign-in flows. The incident started around 19:54 UTC and ended around 20:21 UTC. During the incident, all user account sign-ins were blocked (confluent.cloud and CLI). Additionally, any authenticated users who were already signed in were signed out shortly after the incident began. There is no impact on service accounts or any other non-user account authentication. We will update the status to resolved once we receive confirmation from our third-party service partner, and continue to investigate this incident with them.
Posted Oct 30, 2023 - 20:51 UTC
Monitoring
We are seeing logins succeeding and are monitoring for full recovery.
Posted Oct 30, 2023 - 20:25 UTC
Identified
We have identified an issue with a third-party integration.
Posted Oct 30, 2023 - 20:24 UTC
Investigating
We are currently investigating an issue with User Account logins.